New COVID-19 In-Store Policies
Updated : Nov 27th, 2020
With the rapid increase of COVID-19 in Maryland lately and the expectation of an increase in “second wave” cases, we have decided to modify our policies regarding in-store visits.
Effective immediately, we will be admitting customers by appointment only. Appointments will be spaced out, and attendance limited. You can call to make an appointment at 410-721-7100. Individual appointments can be a maximum of 30 minutes.
Watch Batteries / Watch Link Removal:
Please drop off your watch in a plastic bag. Also in the bag have written on a piece of paper your name, phone number, and a brief description of the type of service you need. (Example: John Smith, 410-721-7100, Battery Replacement) We will then call you between 48-72 hours for pickup.
Repair Drop Off / Pick Up:
If we currently have a jewelry/ watch repair, or watch battery replacement, we will call you once it is completed and schedule a time for you to pickup. Curbside pickup for these is available.
We will refrain from purchasing gold until further notice.
Current Showroom Hours!
Monday – Friday : 10a.m. – 6p.m
Saturday: 10a.m. – 5p.m.
Sunday: 11a.m. – 5p.m.
During your scheduled visit to the store
please follow our safety guidelines below at all times:
WEBSITE OPEN 24/7
We are still currently fully functional via our website. We will ship purchased items on our normal schedule and time frame.
CALL OR TEXT US!
Our normal work phone line (410-721-7100) is available Monday through Saturday, 10a.m. – 5p.m.
Please feel free to use our web-chat text feature located in the bottom right corner of our website! Use the pop up bubble on our website home page to directly text message us with any questions!